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Half syncing

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‎05-19-2019 14:00

‎05-19-2019 14:00

Ionic half syncs with the iOS app. Syncs but steps won’t update for the weekly total and the watch tries to sync 3 or 4 times and the line only makes it half way.

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‎05-20-2019 18:46

‎05-20-2019 18:46

Hello @SunsetRunner and welcome.  Please try the following:

 

Resetting your Ionic.  Here is how: Press and hold the left and bottom right buttons together, until the Fitbit icon appears, then release.

 

Hope this helps and please advise if you need further assistance...  Thanks!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

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