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Heart rate info disappeared

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‎01-27-2018 06:02 - last edited on ‎02-02-2018 16:01 by Fitbit Moderator

‎01-27-2018 06:02 - last edited on ‎02-02-2018 16:01 by Fitbit Moderator

In some of my recent exercise activities I have 2 different graphs, one shows calories and the other heartrate. I am more interested in the heart rate but it has recently disappeared and only the calorie one is recorded.

How do I get this graph back on?

 

Moderator edit: Updated subject for clarity 

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‎02-02-2018 16:13

‎02-02-2018 16:13

It's great to have you here @Jingzy. It's pretty weird that your heart rate information disappeared. When you're tracking an activity with your Ionic it will show you a workout summary. However, if you're manually logging it and you weren't using your watch this can be why it's not showing this data. 

 

If you were wearing it and this graph changed after, you may want to log it and have this back. Has this happened before? Did you track it with your Ionic? Do you use SmartTrack? 

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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