I have used my ionic for several years and this issue of not syncing properly with hourly steps has been intermittent for a long time. I documented it many times with photos from the app and of the tracker. I’ve also done every ‘fix’ suggested in this thread. The only one that worked, and only once, was deleting my ionic from the app, rebooting the ionic, delete and reload the app and then re-add the ionic. As I said, it only worked once. I just add it to the heart rate monitor that is no longer accurate, the sleep monitor that is sporadic at best and the charging port that is even more temperamental than my old Charge tracker. For whatever reason, once the app thinks it has done a refresh for a particular time of day, it disregards any information still on the tracker even when the two are out of sync. I might add the step counter is always in sync but the hourly count is frequently off. Has anyone else notice the app no longer lets one check the recorded number of steps per quarter hour? It was always temperamental to get it to display so it looks like someone decided yo remove the option. If you see an hourly step failure, there will be a gap on this display as well. With that one exception, it is not recoverable.
