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How do you remove wallet

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‎07-31-2022 19:03

‎07-31-2022 19:03

I don’t use the wallet at all. When I work out my wrist keep hitting the button which turns on my Fitbit then the wallet kicks on and it activates and said I need to set it up. When this is showing I can’t read the screen for times to clock my workouts. I don’t plan on using this at where I tent to misplace thins and don’t want someone to get it.

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‎07-31-2022 20:10

‎07-31-2022 20:10

Hi @Loftymaiden  the Ionic has been recalled. Did you receive a notice about it?

Stepping in the U.S.A. since September 2013. Android 14

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‎08-01-2022 15:36

In response to Odyssey13

‎08-01-2022 15:36

No I never put it in it was on my Fitbit when I got it and I can’t take it off

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‎08-01-2022 17:09

In response to Loftymaiden

‎08-01-2022 17:09

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-03-2022 19:51

In response to Odyssey13

‎08-03-2022 19:51

Hi there, @Loftymaiden. Welcome to the Community Forums. @Odyssey13 Thanks for your help!

 

For more information about our voluntary Safety Recall of Fitbit Ionic Smartwatches, please visit our webpage at help.fitbit.com/ionic.

 

I am going to close this thread to keep the Community organized.

 

Have a nice day.

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