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How to change time and sync with computer

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‎09-14-2019 17:09 - last edited on ‎09-15-2019 15:10 by Fitbit Moderator

‎09-14-2019 17:09 - last edited on ‎09-15-2019 15:10 by Fitbit Moderator

How do I sync and get my clock telling the correct time again?  

How do I sync and get my ionic connect with the computer without a cord connection

 

Moderator edit: Subject for clarity 

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‎09-15-2019 15:10 - edited ‎09-15-2019 15:11

‎09-15-2019 15:10 - edited ‎09-15-2019 15:11

Hello @wkout, welcome to the Community Forums!

 

Let me share with you that you Ionic device use the synchronization process to display the time that's configured on your mobile device, therefore, by simply syncing your device with your account the correct time should be displayed. If the display on your Ionic is incorrect, please sync your device and then check our help article: How do I change the time on my Fitbit device? for more information.

 

Regarding your syncing question, I'd like to let you know that your Ionic doesn't sync with your computer using the charging cable, this is for charging purposes only. However, if you would like to learn more about how to sync your device using your computer, I recommend you to check: Will syncing work with my phone, tablet, or computer?

and let me know how it goes. 

 

Let me know if you have any additional questions, I'll be here.

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