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How to contact Customer Service Chat?

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‎05-27-2020 07:21 - last edited on ‎05-27-2020 15:52 by Fitbit Moderator

‎05-27-2020 07:21 - last edited on ‎05-27-2020 15:52 by Fitbit Moderator

How do you chat with customer service?  There should be a simple link available that’s easily accessible.  This is even more frustrating than the fact that my ionic is again not working and it just got replaced last year!!!  ARGH!

 

Moderator Edit: Clarified subject

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‎05-27-2020 08:35

‎05-27-2020 08:35

 Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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