help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to remove medical ID app from Ionic ?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2022 08:46

‎03-04-2022 08:46

I need to delete medical ID app from watch? How do I delete when it doesn’t show up on my account 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-04-2022 12:52

In response to Odyssey13

‎03-04-2022 12:52

Yes, I finally found the app on my iPhone. Under Gallery. I uninstalled all the apps that had personal information. I will reinstall when I get my new Fitbit 

View best answer in original post

Best Answer
5 REPLIES 5

‎03-04-2022 11:38

‎03-04-2022 11:38

Hi @jakjelstrom  is the app also on your phone? You could try revoking access. You can also check with customer support.

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-04-2022 12:52

In response to Odyssey13

‎03-04-2022 12:52

Yes, I finally found the app on my iPhone. Under Gallery. I uninstalled all the apps that had personal information. I will reinstall when I get my new Fitbit 

Best Answer

‎03-04-2022 13:24

In response to jakjelstrom

‎03-04-2022 13:24

Great news @jakjelstrom  when you get the new one, just set it up as a new device on an existing account and your history will be there for you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎03-04-2022 13:43

In response to Odyssey13

‎03-04-2022 13:43

Yes, that is what I plan to do

Best Answer
0 Votes

‎03-07-2022 10:22 - last edited on ‎05-11-2024 09:13 by Fitbit Moderator

In response to jakjelstrom

‎03-07-2022 10:22 - last edited on ‎05-11-2024 09:13 by Fitbit Moderator

Hi there, @jakjelstrom. @Odyssey13 Thanks for stopping by to help our member.

@jakjelstrom Thanks for your efforts while working on this matter. I'm glad you sorted this out and because your post contains detailed information, I'll mark it as the Best Answer to help other members experiencing similar issues. Have a good day!

Best Answer