I found a FitBit Ionic

[Aseekeri]

I found a FitBit Ionic while out walking. Is there anyway to find out to whom it belongs?

Moderator edit: updated subject for clarity.

[SunsetRunner]

Unfortunately, No, there is no personal info stored on the tracker.

[WendyB · Accepted solution]

If you are in the US you can contact support and they can help you get it back to the owner.

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Or you can call (877) 623-4997 between the hours of 4am-8pm PST Mon-Fri and 6am-5pm PST on weekends

Not possible if outside the US

[SunsetRunner]

Thank you, Wendy!  I didn't know they would do that.

[Aseekeri]

Is it possible for me to factory reset the Ionic without it being unpaired from the person who lost it’s phone?

Sent from my iPhone

[Aseekeri]

Thanks. Will give them a try.

[Yoradine]

I need to reset my ionic I want to start all over

[SunsetRunner]

Swipe left to Settings, then About and then Factory Reset.