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I haven’t received my Fitbit Ionic refund

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‎05-27-2025 12:06

‎05-27-2025 12:06

Hi, I’m still waiting for my refund. I submitted the forms over 8 weeks ago now. Can you please help.

Chris

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‎05-28-2025 11:50

‎05-28-2025 11:50

Welcome to the Fitbit Community, @cajacko. I'm sorry to hear that you haven't received your Ionic refund. I'll be glad to assist.

I'd recommend contacting our Support Team with your case number in order to get an update. They should tell you the time your refund is going to take. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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1 REPLY 1

‎05-28-2025 11:50

‎05-28-2025 11:50

Welcome to the Fitbit Community, @cajacko. I'm sorry to hear that you haven't received your Ionic refund. I'll be glad to assist.

I'd recommend contacting our Support Team with your case number in order to get an update. They should tell you the time your refund is going to take. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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0 Votes