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I need help with using my Ionic

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‎10-04-2017 17:54 - last edited on ‎10-12-2017 12:28 by Fitbit Moderator

‎10-04-2017 17:54 - last edited on ‎10-12-2017 12:28 by Fitbit Moderator

how do I return it... nothing works. wasted money on useless help videos

 

Best Answer
3 REPLIES 3

‎10-04-2017 20:48

‎10-04-2017 20:48

Did you ask for help to get it going?

 

Contact Support there is a 45 day return policy

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-04-2017 23:17

‎10-04-2017 23:17

Hey, you need to call them ( for 4- 5 time) then you’ll get a email that will show u what to do, bad bad service!!!

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‎10-04-2017 23:57 - edited ‎10-04-2017 23:57

In response to Ben112

‎10-04-2017 23:57 - edited ‎10-04-2017 23:57

Which issues do you experience with the tracker? 

 

If wanting to return, and not purchased from fitbit, though from a local store.. fastest to exchange at the store of purchase (with receipt).

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