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Iconic Logging Steps While Sleeping

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‎08-10-2018 05:50

‎08-10-2018 05:50

Good morning. I had a fan running next to where I kept my Iconic. I read online that if a fan is close by while the Fitbit is not on the charging dock, it logs false steps. On the Fitbit app, I created a driving record for the full period of sleep to negate the steps, but it did not delete the 20,000 + steps. I also restarted my Iconic, and logged out of the Fitbit app and logged back in. It still didn't get rid of the steps. Anybody else have any suggestions?

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‎08-10-2018 05:59

‎08-10-2018 05:59

Best advice I can give is if you can, return the way overpriced Ionic and get the Charge 2 instead. Far superior product if real fitness tracking is a concern. 

If all you want is a somewhat fancy smartwatch, then carry on.

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‎08-10-2018 08:47

In response to thunderwagn

‎08-10-2018 08:47

Thanks for the advice. Seems like these things never work properly. Syncing is always an issue!

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