Iconic only showing logo

[Bhandz]

• My iconic is only showing the Fitbit logo. I have tried various steps but it's still the same

[kiran.abbott]

Hi bro mine is also like that but nobody is solving the issue

[zerodameaon]

Second post like this in the last few hours, did your device recently try a firmware update? 

Either way if you have had it less than a year you will likely get a replacement, contact support via chat or the number on their support site. Beyond that you are only going to be offered a 25% discount regardless of what caused it, even Fitbits own updates. 

[kiran.abbott]

Thank you for response just I my ionic got waked up.
Now its working fine.
Thank for u all..

[emmanueldias]

The same thing happened to me 3-4 months ago. The only solution was to get a replacement. They sent me a new one, but after a few months with it, it stop counting my steps and the heart rate monitor is not working. Frustrating!

[zerodameaon]

Are you out of warranty, you might get a second replacement, if not you won't be getting anything from them.