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In Setting grant permission to access User Activity error

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‎11-28-2020 14:52 - last edited on ‎11-30-2020 16:27 by Fitbit Moderator

‎11-28-2020 14:52 - last edited on ‎11-30-2020 16:27 by Fitbit Moderator

My watch is saying in red letters "In Setting grant permission to access User Activity" and I can't figure it out. Has anyone else experienced this problem? How do I fix it?

 

Moderator Edit: Clarified subject

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‎11-30-2020 16:27

‎11-30-2020 16:27

Hi @YoDogJ, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To better assist you with this uncommon situation and to better assist you, can you please send me a picture of the error message your device is currently displaying? In the meantime I receive your answers, please restart your Ionic and let me know if the issue persists. 

 

Looking forward to your reply.

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