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Inaccuracy

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‎12-26-2017 06:43

‎12-26-2017 06:43

I just got my Fitbit iconic up and going last night. This morning I got to work, 30 Mins into work it says be taken 1,100 steps and have burned 2,000 calories. How do I fix this issue or what can I do? Need opinions 

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4 REPLIES 4

‎12-26-2017 06:51

‎12-26-2017 06:51

Every new fit it I have used came with a lot of steps "out of the box". (Maybe they counted steps while in shipping?)

Is it possible that you set yours up so late in the evening that the "out of the box" steps counted toward today's total?

If that's the case, today should be the only day you steps are off. 

Best Answer

‎12-26-2017 07:04

In response to Twinz

‎12-26-2017 07:04

It also takes at least a day to automatically measure your stride length so your steps may be off the first day.  You can manually set your stride length by following the instructions here.

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‎12-26-2017 07:10

In response to Twinz

‎12-26-2017 07:10

Yeah I set it up late last night, probably around 10-10:30. Thank you for the help though. Hopefully tomorrow it straightens itself out. 

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‎12-26-2017 07:11

In response to DramaQueenDiva

‎12-26-2017 07:11

Gotcha. I just freaked out when I seen how off it was haha. So yeah hopefully tomorrow it will pick up everything and straighten itself out. 

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