Ionic Adidas vertical lines

[KButler3]

My ionic just started with the vertical lines today. I may have had it for a year but most likely less. I have read the forums and tried all of the resets but still nothing. Is it done?  If so, this is my last Fitbit of three. I’ll move on from this product if there’s not fix. 

[SilviaFitbit]

A warm welcome to the Community @KButler3. Thanks for the detailed information shared. 

I appreciate the research done prior posting and the troubleshooting tried. In this case, I've shared your post with our Support team and they will continue assisting you. 

I'll be around if you need further assistance. 

[MichaelMy]

I have 2 strips of pixels that seem to be dead.

I got my Ionic Adidas about 6 months ago.

I've tried rebooting the watch a few times and changing the clock face, but the problem remains.

Please help

[SilviaFitbit]

@MichaelMy Welcome to the Community. Thanks for the troubleshooting tried and the details mentioned. 

In this case, I've shared your post with our Support team, please check your email inbox, they will continue assisting you. 

I'll be around if you have any additional question.