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Ionic Adiddas - Battery Life

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‎05-28-2019 00:56

‎05-28-2019 00:56

Reposting due to a previous post removed ,not sure why.

As previously mentioned, I have tried all the solutions thrown my way by the support team. I have answered each of the bullet points with my answered/findings only to be removed. How do I receive support?

 

Basically I am using this fitbit just for time and date, nothing else because the battery would drain quickly. Once it had a full charge (all day), soon as this is disconnected from power, I lose 3% already from 100%. Sorry, this is not acceptable, since I've had this Ionic, I've not been able to use any other features due to this. I am using the factory standard clock face, removed features that are not necessary to me and the battery life is not up to standard.

 
Again, I was disappointed to find my previous post was violating (somehow) on the community board.
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‎05-28-2019 01:07

‎05-28-2019 01:07

Looking at your posts, you don't seem to be getting the help you need from this user community. You may do better to contact customer support direct via contact.fitbit.com 

View best answer in original post

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‎05-28-2019 01:07

‎05-28-2019 01:07

Looking at your posts, you don't seem to be getting the help you need from this user community. You may do better to contact customer support direct via contact.fitbit.com 

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‎05-28-2019 01:58

In response to SteveH

‎05-28-2019 01:58

Thanks for your reply. Fitbit support confirmed the battery drains considerably quick so am now getting a replacement sent out.

Appreciate your help and have a great day!

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