help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Apps inconsistant

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2018 15:28

‎03-14-2018 15:28

I have been playing (aka fighting) with my Ionic for a few weeks now.  I am trying to hold out for FitbitOS2.0 before I decide to give up on it.

 

I did find some puzzling things with the apps, and not just about them not working.  

 

The Wallet app, while I can understand being able uninstall it from the apps list on the phone I do not understand why it appears in your list of apps on the Device.  Its only purpose seems to be, other than to take up space, is to tell you what button to hit to open the Wallet itself.

 

The Settings app?  Not really an app as much as a control panel or utility but doesn't explain why it appears in your app list on the phone.  You can't uninstall it.

 

Exercises, Today, Alarms, etc can't be uninstalled but it shows in your app list on your mobile phone.

 

Then there are a collection of "Apps" that are basic functionality of the watch (ie. Wallet, Music, Exercises, etc) that their settings are elsewhere in the mobile app and for some reason don't have the gear on the app list or in the app details screen.  I would say this seems to only be for third party apps but weather has the gear.

 

And more of an issue in the mobile app, is there is no rhyme or reason to the order of apps on your phone.  At least you can change them on the device.  Though I do recall being able to set alarms from the app for my Surge but the Ionic doesn't seem to allow that. 

Best Answer
0 Votes
1 REPLY 1

‎03-18-2018 11:39

‎03-18-2018 11:39

The gear is for apps that have setting adjustment, if the writer of the app did not include settings then there will not be a gear. 

The wallet icon has the option to be removed in response to the feature request that wanted this option. It does not remove Fitbit Pay from the ionic. 

As for alarms, these can only be set througjh the alarm app on the Ionic. 

As for the order of the list of apps or clocks on the phone, it looks as if they are in the order that they where added to the app store. 

Best Answer
0 Votes