help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Bluetooth disconnecting from iPhone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2021 07:52 - last edited on ‎01-24-2021 16:35 by Fitbit Moderator

‎01-19-2021 07:52 - last edited on ‎01-24-2021 16:35 by Fitbit Moderator

My ionic will not remain connected to my iphone via Bluetooth. I am missing notifications because of this. 
up to date fitbit app. Latest ios 

anyone else have this issue?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-24-2021 16:34

‎01-24-2021 16:34

Hi @Todd1986, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

Best Answer
0 Votes