08-08-2018 09:07
08-08-2018 09:07
I am using Ionic for more than 6 months with a same set of earphones. For last one week, I am finding a strange problem while playing music. When I run and as my hand makes natural movement, the music on earphone has disturbance. If I stop moving my hand (difficult to do while running), the music come thru perfectly. The earphone is working fine with other devices. What could be the solution to this problem??
08-09-2018 05:55
08-09-2018 05:55
Welcome to the Fitbit Community @Kulyog, hope you're doing great! As the title of your topic says, it sounds possibly like a Bluetooth conflict. I'm assuming you’ve got your headphones paired with your phone as well. Try turning off Bluetooth on your phone while listening to music on the Ionic, or any other device the headphones might be paired with.
This just happened to me once. My headphones were paired with my phone as well as my watch. I was running out of the zone for my phone. Not so much an Ionic issue, as the way my headphones handle loosing connection to a device. I've removed the pairing to my phone and now it's all good again.
If the issue persists, there is a workaround that has helped other users. Please follow these steps:
Let me know how it goes!
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