Ionic won't finish the update

[Joeltm]

Ionic will not update, has been trying for over2 hours how can I stop the update?

Moderator edit: updated subject for clarity

[MarreFitbit]

It's nice to see you around the forums, welcome @Joeltm!  Before you begin the firmware update, make sure your watch is plugged into the charger and in range of your Wi-Fi network during the update. For best results, use your home or work Wi-Fi network. If you've never connected your watch to Wi-Fi, see How do I connect my Fitbit watch to Wi-Fi?

If the firmware update failed, you may see this image on your watch's screen:
 

If your watch isn't sufficiently charged before starting the update, you may see this image on your screen:
 

Wait until the battery is at least 40% charged to start the update and keep your watch plugged into the charger. To check the battery level, tap the screen or press any button while the watch is charging.

If you keep having difficulties updating your Ionic over Wi-Fi, try these steps to resolve the problem:

1. Make sure your watch is connected to the Wi-Fi network you want to use. 
2. Move your watch closer to your router.
3. Make sure your router is connected to the internet. 
4. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.
5. Try again to update your watch.

If the update failed, let's try the following:

1. Restart your phone.
2. Try again to update your watch.

Additionally, check to see if you have another Fitbit tracker or watch paired to your phone. If so, you must tell your phone to "forget" the device, removing the connection between the phone and the Fitbit device. 
 

1. On your phone, go to Settings > Bluetooth > find the tracker or other watch in the list > find an option to forget the device.
2. Try again to update your watch.

If you can't update your watch over Wi-Fi, follow the on-screen instructions in the Fitbit app to update your watch over Bluetooth instead. Note that firmware updates over Bluetooth may take significantly longer to complete. 

Hope this helps, let me know the outcome!