Ionic Clock Faces not working

[Ayokunle]

My watch has stopped showing new clockfaces. Even some old ones I used in the past and were saved cant be used anymore. Only the default clockface is working. Whenever I select a different clockface, I'm shown the same empty clock. Time reads 19:99 Thur January 01. The steps and stairs aren't recording as well. I've tried restarting the watch. I've also deleted and reinstalled the app. I'm still getting the same issue. Please is there anything I can do. It's beginning to freak me out.  This is all I see

[SilviaFitbit]

@Ayokunle Welcome to the Community. Thanks for sharing the picture of your Ionic's display. 

I appreciate the troubleshooting tried prior to posting. I've shared your post with our Support team and they've mentioned you already have an opened case with them, please continue the communication through email. Due to recent events affecting our operations, we may need more than 7 business days to respond. 

I'll be around if you have any additional questions.