03-22-2018 03:38
03-22-2018 03:38
I paid for a clock face a few weeks ago and i've just received a Clock error message and telling me to pick a new clock? is this correct after me paying for a clock face?
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03-22-2018 03:49
03-22-2018 03:49
It is telling you to pick a new clock because the current one is not installed correctly or got corrupted.
I doubt it will work but you could try a restart of the ionic.
You probably will have to pick a new clock ten choose your current one.
However you will find that it needs to be re-registered. When you do you will choose the already purchased option and type in the email used when purchasing .
03-22-2018 03:49
03-22-2018 03:49
It is telling you to pick a new clock because the current one is not installed correctly or got corrupted.
I doubt it will work but you could try a restart of the ionic.
You probably will have to pick a new clock ten choose your current one.
However you will find that it needs to be re-registered. When you do you will choose the already purchased option and type in the email used when purchasing .
03-22-2018 03:54
03-22-2018 03:54
Cheers Rich! The restart you suggested has worked!!! 🙂
03-28-2018 09:24
03-28-2018 09:24
I am unable to restart
03-28-2018 11:23
03-28-2018 11:23
Hold in the left and lower right button until you see the Fitbit logo. You may need to hold them in for up to 30 seconds .
Or to get a clock back, choose a different one to load, then load the clock you want.
03-05-2019 04:52
03-05-2019 04:52
Thank you!