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Ionic Coach Premium no volume to Jackta Active 65t

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‎04-18-2019 14:45

‎04-18-2019 14:45

I have a trio of Fitbit Ionic, iPhone 6 & Jackta Active 65t wireless buds. I get linked between both iPhone and Ionic to buds. However I only get volume and videos on iPhone to buds. The Ionic gives me no volume on Coach despite playing Deezer from my Ionic to my ear buds. Obviously my Ionic is obsolete if I need my iPhone to play volume and videos of Fitbit Coach Premium. Needa solution or I’ll cancel Premium. Thanks 

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‎04-18-2019 23:16 - edited ‎04-18-2019 23:17

‎04-18-2019 23:16 - edited ‎04-18-2019 23:17

Hi @hesslemount, nice to see you in the community.

 

As far as I know there is no audio for Fitbit coach on the actual watch, just visual cues and vibrations.

 

The only mention of audio from the help article is the following. 

 

HOW DO I PLAY MUSIC DURING A FITBIT COACH WORKOUT?

To control music playing from your phone or listen to music stored on your watch during your workout, open a music app, select your playlist, and then return to the Fitbit Coach app. Pair a Bluetooth audio device, such as headphones or a speaker, to your watch to listen to music. For more information, see How do I listen to music and podcasts on my Fitbit watch?

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎04-18-2019 23:16 - edited ‎04-18-2019 23:17

‎04-18-2019 23:16 - edited ‎04-18-2019 23:17

Hi @hesslemount, nice to see you in the community.

 

As far as I know there is no audio for Fitbit coach on the actual watch, just visual cues and vibrations.

 

The only mention of audio from the help article is the following. 

 

HOW DO I PLAY MUSIC DURING A FITBIT COACH WORKOUT?

To control music playing from your phone or listen to music stored on your watch during your workout, open a music app, select your playlist, and then return to the Fitbit Coach app. Pair a Bluetooth audio device, such as headphones or a speaker, to your watch to listen to music. For more information, see How do I listen to music and podcasts on my Fitbit watch?

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎04-19-2019 02:15

In response to N8teGee

‎04-19-2019 02:15

Hi Nathan,

thanks and that was my gut feeling. I was expecting a personal coach with audio on my wrist. Obviously from the iPhone you get great videos and audio. I’ll probably take both phone and Ionic into the gym as the detail in some Premium excercises requires  audio and video descriptions. For the record I can get music off Deezer but not yet tried music DURING a Ionic Coach workout.

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