Ionic Compatibility with Iphones

[Daleyd]

I am currently using a hauwei p10 but as it isn't one of the compatible phones the notifications continually drop all the time and even though everything is enabled on phone and on ionic so I'm getting sick of having to do this at least 20 times or more a day.

my question is if I switched to iPhone will this fix this issue since its more compatible with iPhone than android or am I wasting my time and money switching could anyone give me feedback with their experiences with notifications on iPhone and if they have the same issues of them dropping off cheers

Moderator Edit: Updated Subject for Clarity

[SantiR · Accepted solution]

@Daleyd Welcome to the Fitbit family! Thanks for your question regarding the compatibility of Ionic with certain mobile device models.

Just as you mentioned, the Huawei P10 is not listed under the compatibility list of mobile devices. This means that, yes, some of the features of your watch may fail with those phone models. That may apply for notifications, of course. 

If you get yourself an iPhone (must be listed) and you set up notifications with your Ionic there; notifications must be good. They should not drop, they should connect well. I've seen users enjoying the notifications feature while using iOS devices.

Another great thing about having an iOS device is that you can actually answer call from your Ionic. Cool, right?

Did you finally got an iPhone?

Keep me posted! 

[LZeeW]

@Daleyd  I'm not sure your problem is related to the Android platform, just that you have an incompatible model phone.  There are lots of satisfied Android users out there.  If you are happy with the Android platform, you just might need a different, compatible Android phone.  Before you dive into iOS, keep the following in mind.  iOS is a little more stingy about calendar notifications in that you must use the iOS Calendar app or your calendar app must sync with iOS Calendar.

I am an iPhone user.  While very reliable, it is not always perfect.  Every now and then I don't get a text notification or a Calendar notification -- the phone is next to me or maybe 10-12 feet away.  But certainly not the problem of 20 times a day.

[Daleyd]

thanks for the reply LZeew its very frustrating the phone is only inches away and notifications have dropped again. I love android phones not totally an apple person just in two minds what I do now do I try another android phone on the list this time or an iPhone hoping what ever one I go with I will no longer have this problem

[Daleyd]

hi Santi thanks for the reply regarding my issues with notifications ive only just got up and notifications are off again this will go on all day I'm torn which way to go as I like android and last time I owned an iPhone (4s) I had nothing but problems so it put me off and a lot of the android phones on the list are a bit older I wish I knew if anyone on iphones that were on the list were having any problems 

[Daleyd]

hi Santi 

I have ordered an iPhone se the Huawei p10 issues with notifications not staying enabled is getting worse if I re enable it and go back out to sync the phone it asks me to enable notifications which is already enabled the only way to get out of this is turn the phone off and on and miraculously they are enabled.

I'm hoping by getting the iPhone se I wont have so much trouble I would have preferred to stay with android but most of the phones are older models.

thanks for your feedback with my issues.

[SantiR]

@Daleyd Thanks for your reply and for providing that information. I'm glad to hear you are getting an iPhone SE soon. 

I was checking the list of supported devices and the Huawei p10 is not listed there. However, the iPhone SE is listed. You should not experience any trouble with notifications while using that mobile device. 

Once you get your new phone, please follow these steps to set up the notifications and start enjoying that feature.

@LZeeW Thanks for your awesome help! 

Keep me posted! 

[Daleyd]

Hi Santi

just to let you know i've had the iPhone se since last Wednesday and am pleased to say notifications have not dropped at all like they were doing on the Huawei p10 now I just have to get use to having an iPhone again!

[SantiR]

@Daleyd I hope you're doing well! Thanks for your reply and update! I'm so happy to hear that it is working properly with your new iPhone. 

I'm sure your update will be very helpful for other users as well! 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[Daleyd]

hi Santi

I spoke too soon messenger and email notifications have stopped working they are all enabled and enabled in history as well. I have restarted watch and iPhone and notifications are enabled on watch and in app.

the watch had a hiccup and the notification would only come up quickly and when I went to look at it there was nothing there this did this a couple of times up until then its been working perfectly not sure about messages or phone calls yet if they are still working but everything is enabled any suggestions?

[SantiR]

@Daleyd I hope you're doing well! Thanks for coming back to me regarding this.

Just want to make sure I got the post right... so, is it working properly now after that situation? or is it still not working?

If you happen to experience this again; I'd recommend to try these notifications troubleshooting steps and they should work properly after doing that.

Try that out and let me know how it goes! 

[Daleyd]

Hi Santi

i went through the trouble shooting guide after I posted and unpaired the ionic from the iPhone and reset all notifications and that seemed to work 

[SantiR]

@Daleyd Thanks again for your reply! Thanks for trying the steps on the link sent. I'm glad to hear it is working properly now.

I'm sure the workaround you have posted will help other users too.

Hopefully, this will not happen to you again. If it does, try resetting Bluetooth this time (turn it off, wait 10 seconds, turn it back on), and if it keeps happening, please let me know.

See you around! 

[JaciBit]

Hi, when will the iPhone 9s be on the recognizable list, as I still can’t use quick replies on my watch.

[SantiR]

@JaciBit Welcome to the Fitbit family! Thanks for posting your inquiries regarding Quick Replies and compatibility for your iPhone 9s on this thread.

iPhone 9s is not a supported device. Stay tuned to the list of compatible devices for updates.

Also, Quick Replies are not currently available for iOS device. This feature is available for Android devices only for the moment.

Please feel free to vote for this Feature Suggestion asking for this to be implemented in the future.

Hope this helps. Keep me posted!