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Ionic GPS won't connect

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‎10-04-2020 02:22 - last edited on ‎10-04-2020 15:11 by Fitbit Moderator

‎10-04-2020 02:22 - last edited on ‎10-04-2020 15:11 by Fitbit Moderator

My ionic fitbiit is not able to connect with GPS. In the past this used to work fine, anyhow from one month ago to now connection is lost. Besides there are some issues to synchronize it. 

Please give me support

Thanks in advanced. 

 

Moderator Edit: Clarified subject

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‎10-04-2020 15:11 - last edited on ‎08-29-2025 08:56 by Fitbit Moderator

‎10-04-2020 15:11 - last edited on ‎08-29-2025 08:56 by Fitbit Moderator

Hi @Ginito, welcome to the Community Forums!

Thanks for bringing this to our attention. To fix the GPS connection issue that you're experiencing with your Fitbit Ionic, I recommend you to first try our restart process and then check the information that's specified on:  and let me know if the issue persists.

I'll be here if further assistance is needed. 

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