@erikkai wrote:
If the data you are getting out of the device is “garbage” why do you continue to use it? There are far less sophisticated pedometers that do just as well.
I don't need a pedometer. I don't care about steps as they are not a measure of anything. I need proper fitness tracker that takes into account my HR and other parameters ( weight, height, age ), tracks activities etc.
Have you tried moistening your wrist under the Ionic before exercise? Did you know if you wear a heart rate strap, considered one of the most accurate heart rate monitors, that you must also ensure your chest and strap are wet. This helps ensure accurate readings.
You do the same thing again. You just repeating exactly same instructions that everyone knows. But I will answer your questions. Yes, I did try. I know how to wear chest strap as I own one too. I don't mention it though as there is some sort of allergy to other brands here.
Have you tried a new band? I noticed the stock band is rather bulky and thick. I have opted for a different band from day one. Maybe that might help?
No, I haven't as I don't have any other band. This band fits quite well and never had a problem with it. I can easily tighten it or loosen.
Have you experimented with switching arms - note make sure you toggle the setting in the app for the dominant arm?
Yes, I did. Results on both hands were different but none of them being correct during exercise. There is also a difference between Charge 2 and Ionic readings ( shortly, two trackers of the same manufacturer show different readings ).
Have you reset the Ionic to factory defaults then reload the OS updates? Have you turned it on and off? Like any computer, the memory needs to be purged from time to time.
Yes, I did. Many times. Not because I chose to but I had to because something stopped working ( for example HR reading stopped working at all one evening but after factory reset came back to normal ).
Have you contacted Fitbit and executed a warranty replacement, assuming you tried what they told you?
No. I bought it from a retailer in the UK. Also, I got discouraged from doing it by receiving warnings and seeing my posts deleted by moderators. It left an impression that Fitbit couldn't really care less what customers think.
Have you worn a heart rate strap to compare the readings? Have you tightened or loosened the band?
If you mean a chest strap - yes, I did. Also, compared readings with gym machines as well as manually checked my pulse. Unlike for many other users, in my case, the HR measured by tracker is always too low. It's almost perfect during the resting and even walking but going anywhere from that into more strenuous training it's off 20-50 beats. I take special care about wearing the watch and I correct it during the exercise when I see it's not right.
Hope this helps you. For me, I learned how to make the Ionic very accurate. I know how to place it correctly on my arm for each exercise. The way I wear it for Spin class is different than martial arts or walking.
Unfortunately, it's no help for me as all you mentioned ( again ) is well known for me since Charge 2. I believe it's not only for me but for almost everyone here. I realize that it works for some people, maybe even for the majority but denying there are some users for who the HR can't get right is pure ignorance. There are not bug-free products. Of course, in here you're going to see most people for who things don't work as happy users don't have a need to look for help. I don't deny that Fitbit works for many others but the thing is I don't care about that as it's me who paid for the watch, not you or somebody else and it doesn't work for me despite all the instructions. I have more problems ( like battery indicator which sometimes miraculously goes up after disconnecting a charger and watch dies when it still seems to have a few % of charge left ). I mentioned that before. Got my warnings. Need to accept the defeat.
You cannot expect to wear this like a watch - put it on and I am done. No, this is too sophisticated of a device for that. So you must equal the sophistication on how you use it. You must learn how to maximize the device’s efficiency given the sheer number of human variables — skin, hair, sweat, etc.
It's a bit insulting when you assuming you speak to the dumb person ( this is how it sounds to me ). I know more about electronics and technology than you think as this is what pays my bills. You can even find on this forum my post explaining how optical HR reading works just with using of your phone camera ( and yes, in there I was actually defending optical HR readers because the tech itself is prone to errors ).
I appreciate your input but unfortunately, it's like a looped message that doesn't change anything for better. The truth is, there is no solution for some users.
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