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Ionic Losing Charge Too Fast?

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So my wife and have had our respective Ionics for over a year and we just noticed that we seem to be losing a charge extremely quickly. I got to work today around 8 am with my charge at about 50% and it was completely drained by 3.30. My wife's is also losing charge that quickly. Is anybody else having this issue? And I reset her watch and I turned off my Bluetooth to see if either of those would fix it but to no avail.
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3 REPLIES 3

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

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Wendy | CA | Moto G6 Android

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I've had mine since last December and it has started losing battery quickly the last couple of days. I'm in "discussions" with Fitbit on FB, so far they seem to be saying that going from full charge to 45% in 8.5 hours is not significant battery loss. And this is after I switched off all day sync and notifications

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Just yesterday, I  the received  Ionic version via shipping,. While attempting to transfer music via Wifi and where there are approximately 200 songs to move over onto the Ionic, I have had to (1) recharge it about every 4-5 hours as the battery dips below 25% or (2) keep it charging the entire time during the transfer. I am reluctant to do (2) option stated, as I spent over $200+ for it and worry that the constant load on the battery might kill it? Certainly, my Wifi speed is not blazing fast. But if not gaming but spending much time reading new articles and other sought information (basically casual browsing), how fast does it need to be. Certainly when transferring music files which are large, the faster Wifi  is premium. But this is not about my Wifi, but the rapidly battery charge deterioration. It seems to be  trending, particularly in recent times, where every product is marketed with much hype above the true inherent performance capabilities of the product. 

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