10-03-2018 13:09
10-03-2018 13:09
10-04-2018 00:41
10-04-2018 00:41
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
Wendy | CA | Moto G6 Android
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10-04-2018 08:09
10-04-2018 08:09
I've had mine since last December and it has started losing battery quickly the last couple of days. I'm in "discussions" with Fitbit on FB, so far they seem to be saying that going from full charge to 45% in 8.5 hours is not significant battery loss. And this is after I switched off all day sync and notifications
08-25-2020 07:52
08-25-2020 07:52
Just yesterday, I the received Ionic version via shipping,. While attempting to transfer music via Wifi and where there are approximately 200 songs to move over onto the Ionic, I have had to (1) recharge it about every 4-5 hours as the battery dips below 25% or (2) keep it charging the entire time during the transfer. I am reluctant to do (2) option stated, as I spent over $200+ for it and worry that the constant load on the battery might kill it? Certainly, my Wifi speed is not blazing fast. But if not gaming but spending much time reading new articles and other sought information (basically casual browsing), how fast does it need to be. Certainly when transferring music files which are large, the faster Wifi is premium. But this is not about my Wifi, but the rapidly battery charge deterioration. It seems to be trending, particularly in recent times, where every product is marketed with much hype above the true inherent performance capabilities of the product.