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Ionic Losing Steps

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‎01-20-2019 10:05

‎01-20-2019 10:05

Ionic Losing StepsHi. For the last 2 days, my Ionic has been 'losing' steps. Today for example I did a walk & reached 25000+ steps. The watch face on my Ionic confirms 25000. However, when I now look at 'Today', my step count is down to 21000 steps. The app on my phone is also showing 21000 steps. I'm wondering if this is any way connected to the fact that unusually, for the last 2 days I've used Strava to record my walk. Normally, I record my walks on the Ionic and the data then goes across to Strava. Does anybody have a solution to this or should I just not use Strava to record my walks? Thanks. John

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‎01-20-2019 10:07

‎01-20-2019 10:07

I tried to insert an image that clearly shows my issue but for some reason it won't load

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‎01-20-2019 14:20

In response to JohnT54

‎01-20-2019 14:20

Ionic Losing Steps Loaded image to Flickr showing my issue

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