help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Mileage VS step

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-03-2017 07:43 - edited ‎12-03-2017 07:44

‎12-03-2017 07:43 - edited ‎12-03-2017 07:44

I switched from the charge 2 to the Ionic. With the charge, I would average about 4 miles for my 10,000 steps daily. That is with and without activity tracking. I haven’t used the GPS tracking yet on my Ionic but now For the past 2 weeks that I’ve ha dot I’m averaging about 2.5 miles with 10,000 steps. Why is this? Is there something I need to set up differently? Today I’m at 1000 steps and 0.11 miles. 

Best Answer
0 Votes
2 REPLIES 2

‎12-03-2017 08:19

‎12-03-2017 08:19

 

Just a thought - Check your units of measurement as 2.5 miles is equal to 4.0 km.

 

Is your Ionic on the same Fitbit account/profile as your Charge 2 was? 

 

Distance = steps * stride_length.

 

If both devices were using the same account/profile the stride length used for calculating distance should be the same. If you created a new fitbit account when you purchased your Ionic, you may want to check the Stride Length settings under https://www.fitbit.com/settings/profile

Best Answer

‎04-15-2018 13:05

‎04-15-2018 13:05

I've walked over 11,000 Steps which is +5 miles. My Ionic says it's barely over 1 mile. 

Best Answer
0 Votes