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Ionic Not Accepting PIN

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‎03-25-2018 18:45 - last edited on ‎03-28-2018 09:08 by Moderator Alum

‎03-25-2018 18:45 - last edited on ‎03-28-2018 09:08 by Moderator Alum

Hi, I removed my fitbit watch last for charging and now when I am trying to enter the password it is not accepting it. I have tried to remove, or change the password from app but unable to do it. 

 

Moderator Edit: Updated Subject for Clarity

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‎03-28-2018 09:07

‎03-28-2018 09:07

@Ansari Welcome to the Fitbit Community! Thanks for trying to remove/change the PIN from the Fitbit app.

 

Are you getting any error messages when doing this? Are you using the same PIN you set up for Ionic? 

 

Something you can try is restarting Ionic. This could help on resolving this situation.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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