help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Not Compatible with Vivo V11 Pro

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2019 22:52 - last edited on ‎01-15-2019 06:56 by Moderator Alum

‎01-14-2019 22:52 - last edited on ‎01-15-2019 06:56 by Moderator Alum

Very soon people will stop buying Fitbit for sure...

 

No support my Vivo V11 Pro is still not supportable and also OP2 is not supportable.

 

Do Fitbit compel us to buy mobile only which is supported by Fitbit by paying 350 USD

 

What a wast of money and irresponsible treatment towards customer from Fitbit why OS is not updated timely to get it supported by new device

 

Moderator Edit: Format/Updated Subject for Clarity

Best Answer
0 Votes
2 REPLIES 2

‎01-15-2019 06:55

‎01-15-2019 06:55

@IonicSyncink I hope you're doing well! Thanks for sharing your experience and feedback on this thread regarding Ionic compatibility with your mobile device.

 

You can find the list of supported devices here which gets updated every time a new device gets added. 

 

The developer team is aware of the need to add new devices to the list of compatible devices. There are some users who can synchronize with non-compatible devices. If your phone meets the requirement of Minimum Supported OS (Android 5.0 Lollipop), you can try the tips on this helpful article.  
 
Note that we don't guarantee that the synchronization will be successful as we are still testing on this phone model.  
 
Keep me posted! 
Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes

‎01-16-2019 02:04

In response to SantiR

‎01-16-2019 02:04

This you should tell while you people are pitching for sell the product. Now I am not able to connect with OP2 or VIVIO V11 pro.. Give me contact number of users in India who can help for the same

Best Answer
0 Votes