Ionic Reboots within first minute of a run. (GPS, music, run, active)

[SunsetRunner]

I've seen some posts about people's Ionics shutting down or not tracking, but I'm having a consistent issue in the first minute of a run, my Ionic shuts down and reboots. I have to stop, re-sync my bluetooth headphones, start music, and then start the run, wait a minute or so for a connection to GPS, then hit go. After this, the Ionic works fine for the rest of the run. This has become a persistent problem. In reviewing the threads I've tried all the following troubleshooting tips, but still experience the issue.

1. Make sure my firmware is up to date.

2. Do a hard reboot before I start my run. (it's a pain to have to go through this every time I want to track an exercise and doesn't seem to resolve the problem).

3. Always wait for a GPS connection before starting my run. 

4. Turn off all notifications on the Ionic  before starting music and run. (Again, a pain, since I use the notifications, and turning them on and off seems defeat the purpose of having notifications).

5. Turned off All-Day sync before my run.

More Info:

1. I do not run with my phone (that's why I got the Ionic in the first place).

2. 99% of the time happens when music is playing (bluetooth; have less than 10% of max allotted space filled). I always start the music app first, hit shuffle, then go to the run app to start my run. 

3. Always using GPS, again, why I got the Ionic.

4. Running in a suburban setting. No tall / downtown buildings, skyscrapers etc.

Are there any more troubleshooting steps? I've been signing up for some 5ks over the next few months. I would hate to have this happen during a run I pay to be a part of where I want real metrics.

Anyone else seeing the same problem or resolved it?

Also, does anyone know if an Ionic 2 will be coming out? I really do like the GPS, HR monitor, sleep tracking, etc. I'm not willing to replace my current Ionic with the same model and will only invest in an Ionic 2 if I know the above issues are resolved. The only other option I would consider would be Apple Watch since I could leave my phone at home and still make calls, and get texts if needed. FitBit's metrics win out for me, but if I can't resolve this then the metrics are moot. 

Thanks!

[SilviaFitbit]

@SunsetRunner It's nice to see you around. Thanks for taking the time to share your experience with your watch. 

I appreciate the research done prior to posting. In this case, you may want to manually log the activity, follow the tips mentioned in this article: How do I add, edit, or delete Fitbit data and activities? 

Regarding your watch not tracking all your running activity, we’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We appreciate your interest and excitement around new Fitbit products. As you know, we are constantly working on new devices to help people live healthier lives. We don’t have news to share at this time, but you’ll be among the first to know when we do.

I'll be around if you have any additional questions. 

[SunsetRunner]

Thanks Silvia. No, that wasn't the resolution I was hoping for. While the watch works great without music during a run, phone-free running was the number 1 reason I'd made this purchase. The idea of stopping and restarting coupled with the fact that my run would need to be manually entered (without a heart rate which means that the run doesn't get into Strava automatically with all my data) is too much. Additionally, the constant firmware updates and re-configuration of the tracker controls is equally frustrating. I've been testing out a competitor's tracker this week and it looks like I will be migrating away from FitBit. Step tracking and sleep on the ionic was great but not enough to keep me on board or hanging on for the next Ionic.

[SilviaFitbit]

@SunsetRunner Thanks for getting back. I appreciate the time you took to share your experience with Ionic, sorry to see you go. 

Hope you can give Fitbit another opportunity in the future.