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Ionic Recall Refund

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‎01-18-2024 02:56

‎01-18-2024 02:56

I completed the registration process back in May 2023, as of January 2024, I have still not received a penny despite many emails and telephone calls. The company have been terrible for their customer service and I very much doubt I will receive anything as they have been so unhelpful.

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‎01-19-2024 08:06

‎01-19-2024 08:06

Welcome to the Fitbit Community, @shoob. I'm sorry to hear that you haven't received your Fitbit Ionic recall refund. 

I understand how frustrating this could be but the needed information only can be provided on our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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1 REPLY 1

‎01-19-2024 08:06

‎01-19-2024 08:06

Welcome to the Fitbit Community, @shoob. I'm sorry to hear that you haven't received your Fitbit Ionic recall refund. 

I understand how frustrating this could be but the needed information only can be provided on our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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