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Ionic Screen fell out

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‎02-19-2020 13:28

‎02-19-2020 13:28

Hi, i was at the gym had a shower and i felt the iconic vibrate. I then got home and it vibrated more with the screen going black. I have about 50% charge left. I took it off to try and force a restart but when i turned the watch upside down the screen fell into my hand.

 

This watch was bought Jan 2019 very disappointing situation 

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‎02-19-2020 16:43

‎02-19-2020 16:43

Contact Customer Support.

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‎02-19-2020 16:43

‎02-19-2020 16:43

Contact Customer Support.

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‎02-20-2020 12:37

In response to SunsetRunner

‎02-20-2020 12:37

Thanks i did and they are sending a replacement 

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