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Ionic Touchscreen not working

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‎07-18-2019 07:16

‎07-18-2019 07:16

Hi. After swimming laps yesterday my Ionic works but the touchscreen aspect is no longer working and my screen is very dim. I don't know what to do and I cannot use this for anything except just a normal watch since i cannot push or swipe or change anything since the touchscreen function is not working. I sent a message to the fitbit twitter support last night and have not has a response. This is very frustrating.

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‎07-18-2019 07:31

‎07-18-2019 07:31

I've done all the resetting with the back button and bottom button to restart the watch but still the touch aspect is not working. 

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