11-21-2018 23:25 - last edited on 11-22-2018 08:04 by SantiR
11-21-2018 23:25 - last edited on 11-22-2018 08:04 by SantiR
i am using it from 1 month know it turn off automatically and after removing it from wrist green light continuously flashing not able to start it again
Moderator Edit: Updated Subject for Clarity/Format
11-22-2018 06:19 - edited 11-22-2018 08:03
11-22-2018 06:19 - edited 11-22-2018 08:03
@manoj_katariya Welcome to the Fitbit forums! I moved your post to the Ionic Board as there are more chances for you to receive an answer to your inquiry here. Thanks for sharing the experience you are currently having with your Charge HR turning off automatically.
When you take it off and it turns off... What happens when you press the button on your tracker?
I'd recommend performing a restart on it. This usually helps to sort out this kind of situation.
Keep me posted!
11-22-2018 07:11
11-22-2018 07:11
11-22-2018 08:02 - edited 11-22-2018 08:04
11-22-2018 08:02 - edited 11-22-2018 08:04
@manoj_katariya Thanks for your reply and for trying to restart by pressing a button.
In this case, you need to press and hold the left button and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds. Please check more details here.
If this doesn't work; please try changing the clock face on your watch. This has helped other users in the past.
Keep me posted!