help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic: Unlock with phone message on display

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-02-2021 11:27 - last edited on ‎03-02-2021 13:38 by Fitbit Moderator

‎03-02-2021 11:27 - last edited on ‎03-02-2021 13:38 by Fitbit Moderator

  I have a big problem and I don't have any ideea how to  fix that 🤦‍:female_sign:It says to enter the code displayed on my Ionic, but my Ionic doesn't display a code -- it only says "Unlock with your phone."  How can I enter a code that is supposed to be displayed on my Ionic when my Ionic won't display anything except the message "Unlock with your phone"?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-02-2021 12:10

‎03-02-2021 12:10

See How do I use the device lock on my Fitbit device? 

and scroll down to the last topic, "How do I unlock my Fitbit device with my phone?"

Basically it says you have entered wrong PIN 10 times, and tells you how to reset PIN in the phone app.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎03-02-2021 12:10

‎03-02-2021 12:10

See How do I use the device lock on my Fitbit device? 

and scroll down to the last topic, "How do I unlock my Fitbit device with my phone?"

Basically it says you have entered wrong PIN 10 times, and tells you how to reset PIN in the phone app.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes