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Ionic Won't Sync

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‎08-07-2019 16:14

‎08-07-2019 16:14

I've been finding over the last few months that I'm consistently having issues syncing my fitbit to my phone. I've had to remove and re-add the device countless times, but even then it takes a few tries before I can even get it back in my app. Then sometimes after I do all that it still won't sync.

 

Anyone else having these issues? I've restarted the device, my bluetooth, my phone, removed and re-added the device, and even done a complete reset of the device.

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2 REPLIES 2

‎08-07-2019 17:22

‎08-07-2019 17:22

My Ionic was recently replaced after it bit-the-dust. [Apparently the Ionic didn't like me swimming with it on.] The replacement Ionic, which did great during Set-up, now has major issues with syncing. [My Aria-2 syncs great.] Every day I have to Restart the Ionic, then Restart my Android Phone, over-and-over again until it will finally sync! Are all of the Fitbit watches this messed-up, or is it just the Ionic?

 

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‎08-08-2019 06:28

‎08-08-2019 06:28

Mine does sync but only for my avtivities. My phone calls, messages,.. (my apps) won't. I have no idea how I can fix this. Tried absolutely everything suggested..

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