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Ionic Won't Turn On

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‎02-13-2020 10:00

‎02-13-2020 10:00

This is insane, 25% discount, really, My battery hasn't been holding a charge for more then 24 hours, today woke up with 93% charge, screen went off, not it won't turn back on. Called customer support- no help, oh we can only offer you the 25% discount on a new ionic. REALLY, stand behind your product. NEVER AGAIN, and I'm going to make sure everybody knows how bad this company is

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5 REPLIES 5

‎02-13-2020 10:33

‎02-13-2020 10:33

Mine will not turn on and it’s only 4 month old

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‎02-13-2020 12:35

In response to Lyndona

‎02-13-2020 12:35

Mine is only 2 months old and will not turn on. I bought one for my wife and we had to return 2 of them for similar problems. Fit bit needs better quality control.

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‎02-13-2020 13:04

In response to denkcjames

‎02-13-2020 13:04

It's pretty bad service. I have loved my fitibit ionics but as of now they are BOTH dead and all customer service will offer me is 25% coupon after I spent over $500 with them. How long should your fitbit last? I hope longer than 1.5 years. I'm off to find something more reliable and better supported. If you're in the market for a fitbit, I would think twice. I think it's really just a matter of time. 

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0 Votes

‎02-13-2020 13:04

‎02-13-2020 13:04

Mine is a year old, and it will not turn on. I’ve tried different chargers. Different outlets. It will not charge and turn on. 

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‎02-14-2020 08:21 - last edited on ‎02-27-2020 16:46 by

In response to Diamondcubic

‎02-14-2020 08:21 - last edited on ‎02-27-2020 16:46 by

Mine is barely 2 months old. Pretty junky.

 

Moderator edit: personal info removed

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