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Ionic and Inspire connection at the same time

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‎01-12-2020 17:32 - last edited on ‎01-13-2020 14:40 by Fitbit Moderator

‎01-12-2020 17:32 - last edited on ‎01-13-2020 14:40 by Fitbit Moderator

Can both be connected to same account, to interchange seamlessly. It sucks having to set up the device each time I want to change 

 

Moderator edit: Subject for clarity 

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Accepted Solutions

‎01-12-2020 18:05

‎01-12-2020 18:05

Unfortunately, I think you already know the answer.  Quoting from

Can I use more than one Fitbit device with the same account? 

 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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2 REPLIES 2

‎01-12-2020 18:05

‎01-12-2020 18:05

Unfortunately, I think you already know the answer.  Quoting from

Can I use more than one Fitbit device with the same account? 

 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎07-16-2020 20:48

In response to JohnnyRow

‎07-16-2020 20:48

This needs to be a soon coming change to configuration on the Product Roadmap.  I enjoy being able to switch between my Ionic and Surge with no issues - seamless.  This is my fourth Fitbit model and I bought it specifically because it works with the clip so that I can wear a nice watch to events and not have a fitness tracker on my other wrist.  This is one of the uses that's promoted so if this is a limitation the limitation should also be called out in ALL product descriptions when you are also talking about using it in that way.   

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