11-11-2020 16:23 - edited 11-12-2020 00:09
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11-11-2020 16:23 - edited 11-12-2020 00:09
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Back button stopped to work suddenly. Could anybody comment if it possible to repair it?

11-14-2020
13:22
- last edited on
11-02-2024
11:57
by
MarreFitbit
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11-14-2020
13:22
- last edited on
11-02-2024
11:57
by
MarreFitbit
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@AlexVln A warm welcome to the Fitbit Community. I'll be happy to clarify your inquiry.
You may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
Let me know how it goes. Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

11-16-2020 01:08
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11-16-2020 01:08
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Hi, nothing helped. But thank you for response. I managed everything to work with other buttons.

