Ionic battery draining quickly

[LCtom]

I just noticed in the past few days the battery on my ionic is draining Completely within one day. Just a week ago it would last up to four days.

Moderator edit: subject for clarity 

[TSecor]

Interesting mine started doing this about 5 days ago.  Everything was fine, and then it just would die with in hours after being charged to 80%.  I charged it some before going to bed, which I have fought with lately for it to even sense it, so after cleaning it I got it to start charging up to 65%.  I woke this morning to a completely drained watch.  Now it's not even sensing it to charge it at all, the screen is completely black but you can see it "shut down" when I tried to restart it to see if it actually charged or not, but nothing. 

Unfortunantly I have to make a decision, since I get a discount on my insurance if we hit certain numbers, which is never a problem, but has to be proven obviously.

[LiliyaFitbit]

Welcome to the Fitbit Community, @LCtom. It’s good to see you in the community, @TSecor.

@LCtom Thanks for the details shared in your post. If you're on iOS, let me share that our team started to release a new version of the Fitbit app which brings fixes to bugs and improvements. I recommend to download it once you see it available. You can confirm the steps to update the app in How do I update the Fitbit app? You can find our tips to maximize your Fitbit device's battery life in Can I extend my Fitbit device's battery life?

@TSecor Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend following our complete troubleshooting tips in Why isn't my Fitbit device's battery charging? You can check our tips to maximize your Fitbit device's battery life in this help article.

See you around.

[franrahway]

Mine won't even take a charge. Totally disappointed 

[TSecor]

It's so weird. Mines not taking a charge either.

[LiliyaFitbit]

It’s good to see you in the community, @franrahway @TSecor.

@franrahway Thank you for joining the thread and sharing the issue you're experiencing. I understand how you are feeling and recommend following our tips in Why isn't my Fitbit device's battery charging? I also recommend confirming if your watch is updated to the latest version: How do I update my Fitbit device?

@TSecor If you've already tried to resolve the issue by following the instructions in this help article, I recommend getting in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.

See you around.

[AaltjevanGoinga]

Die van mijn man ook. Hij moet hem elke dag opladen🤔

[TSecor]

So after my watch was on charge x 3 days and then out of nowhere it started charging.  Of course I just purchased a new one, grrrrrr.  I'm confused on how the app will help with the watch that was completely dead.

[MYX_spinner]

Throw your Ionic in a drawer.  Fitbit/google has bricked them because they have discontinued the model and replaced it with the Sense and they want you to buy that device.  Search this topic on the forum (there are many posts) and you will find the same thing over and over.  Watches that were working perfectly fine with no changes made to usage all of a sudden die in a day, then the "helpful" Fitbit moderator replies to the concern with the same cookie-cutter response ... "Welcome to the Fitbit community"  "It's good to see you in the community" "Click on this link to find out how to extend your battery's life" (NONE OF US WERE HAVING A PROBLEM WITH OUR BATTERY LIFE AND WE DIDN'T CHANGE ANYTHING!) "Restart your watch" "Factory reset your watch" "Remove the watch from your app, delete the app, reinstall the app, and then add the watch to your app"

Does any of this sound like something we should have to do for a watch that had been working fine for years?  My 2.5 year old Ionic now sits in a drawer and has been replaced by an Amazfit device, which is sad because, while the Amazfit device is OK, I really liked my Ionic better.  I don't trust Fitbit/Google any more to buy one of their devices going forward.

I would wish you luck with your battery life but I think our fates have been sealed by Fitbit/Google.