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Ionic syncing issue with iOS device

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‎06-24-2021 04:01 - last edited on ‎06-24-2021 06:20 by Fitbit Moderator

‎06-24-2021 04:01 - last edited on ‎06-24-2021 06:20 by Fitbit Moderator

I see there is an issue syncing the Ionic with Android devices.  I have been having nothing but problems for at least a week with my Ionic not syncing with my IPhone, unless I go through all of the troubleshooting steps several times a day.  This is beyond frustrating.  Anyone else have this problem?

 

 

Moderator edit: updated subject for clarity

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‎06-24-2021 06:19

‎06-24-2021 06:19

@Staciaflute79 It's great to see you in our Fitbit Community. I totally understand how you feel about the syncing issue that your Fitbit Ionic has experienced. By the way, thank you for trying to get it resolved before contacting our forums.

 

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

See you later.

JuanJo | Community Moderator

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