08-04-2020
23:39
- last edited on
08-08-2020
17:29
by
SilviaFitbit
08-04-2020
23:39
- last edited on
08-08-2020
17:29
by
SilviaFitbit
Charged yesterday was a 100% went to bed slept 8 hours got up this morning and 0% charge left on ionic. Thus is second time in two days. Is battery inside needing replaced as days taking a charge. And if so where do I go to get it fixed.
Moderator Edit: Clarified subject
08-08-2020
17:34
- last edited on
12-16-2025
08:22
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-08-2020
17:34
- last edited on
12-16-2025
08:22
by
MarreFitbit
@Aprildcf A warm welcome to the Fitbit Community. Thanks for the details mentioned.
It's not possible to change the Ionic's battery. However, you could try these tips to extend your watch's battery life and continue monitoring its behavior.
Let me know how the troubleshooting goes. Looking forward to hearing back from you.
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Best Answer08-08-2020 19:15
08-08-2020 19:15
Mine drained and died yesterday. Charged overnight and did a reset to get it going (hold back and lower buttons for 12 seconds or so) It staggered back to life and seems OK today.