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Ionic battery draining

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‎08-04-2020 23:39 - last edited on ‎08-08-2020 17:29 by Fitbit Moderator

‎08-04-2020 23:39 - last edited on ‎08-08-2020 17:29 by Fitbit Moderator

Charged yesterday was a 100% went to bed slept 8 hours got up this morning and 0% charge left on ionic. Thus is second time in two days. Is battery inside needing replaced as days taking a charge. And if so where do I go to get it fixed. 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-08-2020 17:34

‎08-08-2020 17:34

@Aprildcf A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

It's not possible to change the Ionic's battery. However, you could try these tips to extend your watch's battery life and continue monitoring its behavior. 

 

Let me know how the troubleshooting goes. Looking forward to hearing back from you. 

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‎08-08-2020 19:15

‎08-08-2020 19:15

Mine drained and died yesterday. Charged overnight and did a reset to get it going (hold back and lower buttons for 12 seconds or so) It staggered back to life and seems OK today.

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