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Ionic battery issues

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‎05-20-2018 18:48

‎05-20-2018 18:48

on the current update and suddenly i cannot get 24hrs of battery out of my ionic, anyone having these issues?

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22 REPLIES 22

‎06-07-2018 10:20

In response to KwamGary

‎06-07-2018 10:20

My problem was different, so I called Fitbit and they required a video of
the problem. After I sent that to them via email they mailed me a
replacement which seems to be doing better. I never asked for a refund but
if you call them they my oblige
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‎10-29-2018 07:27 - edited ‎10-30-2018 17:35

‎10-29-2018 07:27 - edited ‎10-30-2018 17:35

I thought issue was GPS running in background. Changed setting via web based login. Next day it was back to less than 10 hours of holding a charge. For the first three months, watch lasted 3-4 days without charge. Very disappointed and don't know what else it could be.

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‎10-30-2018 11:10

In response to SunsetRunner

‎10-30-2018 11:10

@SunsetRunner Welcome to our Fitbit Community! I'm so glad to hear that you found out what was draining the battery of your Fitbit tracker. Thank you for sharing the steps you took and I'm pretty sure this will help other users that might experience the same issue.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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