Ionic battery

[Vinnybags]

I fully charge my Ionic watch and the battery will not last a Day IF it last that long? Is there something I can check that’s running the battery down?

[WendyB]

Welcome to the forums!

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

Hope to see you around!

[Vinnybags]

Ok....there is some reason why I’m loosing the charge? I’ve tried everything you suggested, but if I shut everything down to make the battery last for maybe a day before I need to charge it again.....maybe I should just buy a cheap Timex watch!
Does anyone have an answer?
Vinnybags

Sent from my iPad

[jwebb72]

Sometimes a 3rd party clock face will cause this, switch to a Fitbit one for now just to test that out. Try turning off all day sync in the app too. Worst case is you have a faulty battery in which customer support will replace.