Ionic - black screen

[Dazza67]

Hi all - looking for some assistance. Like many of the users in the forum, my ionic screen died yesterday. I’ve tried all the solutions that have been posted - all to no avail. I noticed a black line down the Centre of the device a couple of days ago and now the entire screen is black. The screen doesn’t show at all (apart from a dim light only visible in complete darkness) and up until this morning was still syncing to the app on my phone. As of an hour ago, the device is no longer synced to my phone and I don’t know why or what to do!! 

[SilviaFitbit]

A warm welcome to the Community @Dazza67. Thanks for stopping by, I appreciate the troubleshooting that you've tried based in what you found in the forums. I would like you to confirm that you've tried restarting your Ionic. 

I'll be around if you need further assistance. 

[Dazza67]

I can’t restart the ionic because it’s now completely shut down. Appears to be completely buggered!

Darin

[SilviaFitbit]

Thanks for the details that you've mentioned @Dazza67. I've shared your case with our Support team, they will continue assisting you on this. 

I'll be around if you need further assistance.