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Ionic blank screen

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‎02-25-2021 07:32 - last edited on ‎02-28-2021 10:17 by

‎02-25-2021 07:32 - last edited on ‎02-28-2021 10:17 by

The display is blank, I cannot see any info on the watch itself.  Also having sync issues.  

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎02-28-2021 11:11 - last edited on ‎06-18-2025 08:01 by Fitbit Moderator

‎02-28-2021 11:11 - last edited on ‎06-18-2025 08:01 by Fitbit Moderator

Welcome to the Fitbit Community, @Joepass.

Thanks for the details shared in your post. I recommend doing the following:

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

For syncing issue, please follow our troubleshooting tips here. 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-01-2021 14:22

In response to LiliyaFitbit

‎03-01-2021 14:22

Still blank, sometimes shows half numbers.

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‎03-01-2021 14:23

In response to Joepass

‎03-01-2021 14:23

image.jpg

 

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‎03-01-2021 15:49 - last edited on ‎06-18-2025 08:01 by Fitbit Moderator

In response to Joepass

‎03-01-2021 15:49 - last edited on ‎06-18-2025 08:01 by Fitbit Moderator

Thank you for your reply, @Joepass.

I am sorry to hear the issue persists, thank you for your efforts and for providing a photo. The best way to get help for this problem is to chat with our Support team online or give them a call. They will evaluate your device's behavior and help you with this matter. Click here to get connected. 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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