Ionic charge time

[Preeya626]

HI

Ionic charge time is more then 2 hours, anyone else experienced this? How can I resolve this? Anyone else experienced the same issue?

[SilviaFitbit · Accepted solution]

It's great to have you here @Preeya626! I'm not sure if the battery is just lasting 2 hours or if it's taking 2 hours to charge. I would like you to make sure you're properly charging it in case it's not holding the charge you may want to restart it as well. 

If it's taking 2 hours to charge, it takes up to 2 hours to fully charge. 

Hope this helps! 

[GasPedal77]

Turn the Ionic off while it charges, that speeds my full charge time up to 1 hr using 2.5 amps @ 5v

[SilviaFitbit]

It's great to have you here @GasPedal77! Thanks for sharing your experience with the Community, I'm sure this can help other users. 

Hope I can continue seeing you around! 

[jbenjesus]

I know how to restart it. How do you shut it off?

[aspexil]

On the Ionic. Wake the tracker. Swipe left to the Settings app. Scroll down to "About" and select it. Scroll down to Shutdown.

[jbenjesus]

Thanks!
--
with blessings in Jesus,

"Fighting the good fight, finishing the course, keeping the faith (2
Tim.4:7)
because I know I have YET to apprehend that which I have been apprehended
by Christ Jesus (Phil. 3:12)."

Moderator edit: Removed personal information 

[SilviaFitbit]

A warm welcome to the Community @jbenjesus. Just as @aspexil mentioned, you just need to navigate through your Ionic's settings and then select "about" > scroll down until you see Shutdown. 

Don't hesitate to continue visiting the Community if you need further assistance.